What pulls staff away from the floor
Booking questions during service
Answering "do you have a table for 6" mid-shift takes a staff member away from guests already in front of them.
Repeated menu & allergy questions
The same questions about ingredients, hours, and availability, every day, at every busy period.
No-shows on unconfirmed reservations
A booking with no reminder is an easy table to lose on a busy night.
No easy way to bring regulars back
A slow night or a new menu item rarely gets announced to past guests.
How CallThem fits a restaurant's workflow
AI trained on your menu & policies
Upload your menu, hours, and booking policies into the Knowledge Base. The AI answers guest questions instantly, in their own language, using only what you've actually provided.
Reservation confirmations & reminders
Schedule a confirmation right after a booking and a reminder shortly before it — set once, sent automatically every time.
Broadcasts for regulars
Send a promotion, a new menu launch, or a slow-night offer to a contact group or your full guest list in one send.
Shared inbox across shifts
Every conversation, with full history, is visible to your whole team, so a guest question doesn't get lost between shift changes.
Follow-ups for interested guests
When someone asks about a private event or a booking and doesn't confirm, a follow-up rule sends a personalised nudge after your chosen delay.
Frequently asked questions
Can the AI answer menu or availability questions?
Yes — upload your menu, hours, and policies into the Knowledge Base and the AI answers guest questions instantly from that information.
Can we send reservation confirmations and reminders automatically?
Yes, Scheduled Messages send a confirmation and a reminder for every booking without manual work.
Can we send a promotion to our regular guests?
Yes, broadcasts reach a contact group or your full guest list in one send, with delivery tracked per recipient.
Can multiple staff manage the same conversations across shifts?
Yes, staff accounts share one inbox with full conversation history.
Ready to stop losing bookings to a busy phone line?
Connect your restaurant's WhatsApp number and load your menu today.
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